Privacy Statement

This privacy policy contains information about the data we collect from users of our website and how we use it.

We aim to treat all personal data with respect and care. We collect information from visitors to our website to optimize content, analyze usage patterns, and tailor targeted advertising to enhance functionality and user experience.
To achieve these objectives, we utilize cookie information, also known as cookie, which you can learn more about below., which you can read more about below.

Cookie Information

Creo Up (creoup.no) uses cookies. By using our website, you agree that we can place these in your browser.

Cookies are a standard Internet technology that the vast majority of websites use. A cookie is placed in your browser’s internal memory, enabling us to better understand how you use the website. Over time, we use this knowledge to enhance your experience during future visits to the website.

During your initial visit, you will be prompted to accept the use of cookies. You can then select which types of cookies you allow us to place.

Contact Form

When you complete our contact form, we store this information in our database. We retain this information for as long as necessary to provide optimal customer service, striving to minimize the retention period of your details.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. The information we collect typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Website Statistics

To optimize and further develop our website, we collect the necessary information about your visit to creoup.no. This includes data such as browser type, operating system, screen size, device, and duration of visit. This information is stored with third parties such as Google Analytics for a duration specified by these services. It is solely used for internal review to optimize the website and is not shared with external parties.

Each visit to our website is logged on our servers and contains information such as IP address, browser, operating system, and navigation details. We utilize this information for troubleshooting and rectification purposes and do not share it with third parties. Log files are deleted after one year.

Marketing

We use cookies from platforms like Facebook and Google on our website to tailor digital advertisements and offers. This may result in you receiving targeted offers based on aggregated data from your visit statistics.

Email Communications

All emails are sent to our server. These emails are logged as part of your customer relationship with us and are retained for up to three years. We utilize this system for handling incoming inquiries and logging communications between parties. This information is solely managed internally at Creo Up and is not shared with third parties.

Personal Information

In the course of customer relations, we may collect information such as name, address, organization number, and other necessary details. We use this information solely to process your customer relationship, including responding to requests, fulfilling orders, or providing access to the customer network.

We securely handle the information you provide for the duration of our customer relationship. You have the right to access, correct, and delete data we have stored about you. 

Your rights over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How long we retain your data

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Data Controller

Creo Up is responsible for processing the personal data collected at all times,  is accountable for conducting internal controls regarding the processing of personal data and rectifying any deviations from current guidelines and legislation.